Delete your account

How to delete your account

1. Open Coffee360 and sign in.
2. Go to Profile → Privacy & Data → Request account deletion.
3. Download a copy of your data first, if you want one.
4. Type DELETE to confirm, then enter the one-time code we send you.

What gets deleted

• Your account and sign-in identity — immediately.
• Your profile, name, birthday, favorites, dietary preferences and saved places.
• Your devices, push registrations, calendar feeds and any invites you sent.
• Your Crew list, and your orders in coffee runs that have already finished.
• Your membership, if you have one — the subscription is canceled first, so you are not billed again.

What is kept, without your name on it

A few things survive so that other people's records stay correct and so we can meet legal obligations — but with your identity removed:

• Coffee runs still in progress. Your order stays on the run as “Deleted user” so the coordinator's totals and everyone else's share do not change. Your name, phone and account link are removed.
• Runs you were coordinating. They are canceled first, everyone is notified, and then your name and contact details are removed from them.
• Consent and billing records. Kept in anonymized form only, because we are required to be able to show consent was given and to keep financial records.

This cannot be undone

Deletion is permanent — there is no recovery period and no way to restore the account. It starts immediately and completes within 30 days. Download your data first if you want to keep it.

Can't sign in?

If you can no longer access your account, email privacy@coffee360.org from the address on the account, or include the phone number you used, and we will verify you and delete it for you. See our Privacy Policy for how we handle your data.